August 22, 2017

Today, Wonkhe published an article of mine relating to the way in which universities respond to the death of a student.

August 14, 2017

In a recent article (“Brand over-reach: Dove’s ‘Real Beauty’ bottle shapes”), Doug Kessler discusses the way brands can over-reach – overstepping an ‘invisible line’ and suffering reputationally and financially as a result.   

The experiences of the brands highlighted by Kessler (Dove, United Airlines, Barclays, Pepsi) should serve as a warning for those of us working in higher education too. 

Certainly, our context seems ripe for a...

August 1, 2017

The concept of triage is central to any effective student mental health support service.  The idea is simple, but far from universally adopted. 

When talking to colleagues in university counselling teams, I often pick up on their sense that counselling might be under siege from university senior managers, as though colleagues are scanning for opportunities to cut or weaken these services. 

Our colleagues can misunderstand our counselling...

July 25, 2017

Across the sector, we face a serious challenge to fund disability support effectively, particularly in light of cuts introduced over the past two years to Disabled Student’s Allowances (DSA) funding. 

These cuts hit universities harder each year, as new intakes come in on the new funding regime.  And, at the same time as these cuts challenge our budgets, we see students' expectations about the quality of the support they receive continuing to...

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