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August 14, 2017
In a recent article (“Brand over-reach: Dove’s ‘Real Beauty’ bottle shapes”), Doug Kessler discusses the way brands can over-reach – overstepping an ‘invisible line’ and suffering reputationally and financially as a result.
The experiences of the brands highlighted by Kessler (Dove, United Airlines, Barclays, Pepsi) should serve as a warning for those of us working in higher education too.
Certainly, our context seems ripe for a...
Testing demand for webinars on some of the key student support challenges facing universities
Time for universities to get ahead of the politicians and the media on the issue of parental notifications and student mental health
Whose needs are really being met by talk of a "student mental health crisis"?
Competition, fear of failure and the impact on student mental health
Welcome to Julie Rea
A sneak peek at the new student services hub at King's College London
Who does what when a student dies?
The University of Dove: the pitfalls of selling the ‘Real Beauty’® of higher education
The concept of triage in student mental health services
Beware the exaggerations of inclusive learning and teaching
learning and teaching
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