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Ready-to-run training

Safeguarding for student-facing staff in Higher Education

Ready-to-run live online half-day session

Up to 25 participants

£895 + VAT

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Schedule and order this session

Choose your preferred method of payment to see our availability calendar and select a date and time that works for you.

Need more information or have questions about this ready-to-run training? Contact us.

We also deliver a full-day, in-person version of this training course which provides further detail and greater scope for discussing the content in the context of your own institution’s setting and procedures.

Contact us for more information.

Want a bespoke version of this session for your organisation that incorporates your protocols and branding? Want us to deliver this training in-person? Want to run this session for a group larger than 25?

We offer tailored training to fit your needs.

About our ready-to-run training

The easiest way to book our training for your team:

  1. Select a date and time that works for you and your organisation.

  2. Pay by debit/credit card, or request an invoice.

  3. We'll contact you to agree and confirm your selected delivery time.


You will receive the details of your session and a Microsoft Teams link to provide to your attendees, and we'll deliver the session live and online. After the session, you will receive a report of the feedback from your participants and a copy of the course materials to share with those who attended.

This is a half-day session lasting 3½ hours.

About this session

Safeguarding issues can become apparent during interactions with students or someone may raise a concern about a student.

This half-day training delivers core safeguarding knowledge suitable for a range of student-facing colleagues. It clarifies who, under legislation, is perceived to be most likely to experience abuse and neglect – children and 'adults at risk' - and the signs and symptoms that indicate abuse or neglect might be taking place, including radicalisation.

Set against the legal and regulatory context in higher education and the expected reporting mechanisms within institutions and providers, delegates will learn how to spot cases that have Safeguarding implications and how to respond promptly and effectively, using a combination of expert input, group case work and Q&A time.

Who is this session for?

This session is relevant to everyone who works with students in higher education and who might:

  • Receive concerns about a student who may be experiencing (or is at risk of) abuse or neglect, or,

  • Receive allegations about an alleged perpetrator of abuse and neglect who is a student.

This includes:

  • Student Services practitioners (e.g., disability advisers, counselling and mental health practitioners, welfare advisers, chaplains or international student advisers)

  • University and faculty registrars

  • Academic colleagues (e.g., personal tutors, module leaders and lecturers)

  • Colleagues in student journey/experience roles and helpdesk staff

  • Accommodation staff

  • Colleagues managing student conduct cases

  • Security managers and team leaders

  • Students' Union advisers

While this training is aimed at higher education, colleagues in further education or other customer-facing settings will also find the content very relevant.

Please note: This course is on a par with Level 2 safeguarding courses, when compared to the “Level” accreditation that applies in Healthcare settings, and covers both U18s and Adults at Risk within the context of HE. We can also deliver longer courses aimed at colleagues with specific lead responsibilities for Safeguarding, such as Designated Safeguarding Officers.  Contact us for more information.

Learning outcomes

By the end of this event, participants will be able to:

  • Understand the overarching legal  and regulatory context of Safeguarding in HE, including the role of statutory authorities and the Police

  • Identify 'children' and 'adults at risk', and typical HE student-specific safeguarding scenarios

  • Recognise the indictors that can point to possible safeguarding concerns and related types of abuse and neglect

  • Be able to distinguish safeguarding concerns from other student-related wellbeing and/or misconduct concerns

  • Respond confidently to students who have disclosed perceived abuse/neglect and/or people who have raised a concern/allegation about a student

  • Appreciate consent considerations when considering next steps and the importance of good record keeping

  • Know how to escalate concerns via likely internal referral routes and the possible next steps.


If you would like us to keep in touch with you occasionally – around once a month – about our training events, webinars and other services, provide your email address here.  

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