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Below, we have provided some useful links to information about how to make video calls accessible to disabled students or disabled colleagues. 


This information builds on the content of our paid 1-hour recorded webinar ‘Working successfully with students via 1:1 video calls”. You can find out more about our webinar here 

Useful resources: Video calls and accessibility

As we mention in our webinar, there are steps we can follow to make it easier for disabled students to let us know about their access requirements when using video calls:

  • Whenever sending anyone an invitation to a video call, get into the habit of asking people to let you know if they have any access requirements relating to video calls.

  • Offer everyone the alternative of a telephone call, if they would prefer that.

  • Be guided by what a disabled student says what works for them to enable them to access a video call.


Software features are being updated all the time.  Use the information in the resources below as a general guide, but check with the video call software companies themselves or test the software to confirm that the features mentioned are currently available.

General guidance on accessible video calls:

When working with a student who is deaf or hearing-impaired:


  • A blog from The Limping Chicken, written primarily for deaf people, which offers those of us working with deaf students useful insights into how video call technology can be made accessible.

When working with a student who is blind or visually-impaired:


When working with a student with a neurodiverse conditions, such as autism:




Video calls and mental health:





Software-specific accessibility guides:


The video call software platforms have their own guides to their accessibility features.  For example, here are the accessibility guides for Microsoft Teams and Zoom.

Webinar: "Working successfully with students via 1:1 video calls"

While our webinar is about enhancing the quality of our video calls when working with all students, the practical tips we share in the webinar can also have specific particular benefits when working with disabled students. For example, a fast internet connection and a clear webcam image of you can help a student who is relying on lip-reading, and using a plain simple backdrop might be helpful to students who have neurodiverse conditions, such as autism.


Let us know of any other useful resources about making video calls accessible.

If you would like us to keep in touch with you occasionally – around once a month – about our training events, webinars and other services, provide your email address here.

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