The key when bringing in external support – whether for a short-term or longer-term piece of work – is relevant sector experience.  Working with a management consultant only to find that they are using the time with you to learn about the basics of student services provision and higher education is not helpful for you, your team or your budget. 

 

We have managed student services and mental health services ourselves and fully understand the pressures and opportunities that face services.

With us, you can be assured that we will be able to hit the ground running, and provide knowledgeable input and advice from the start. 
 

We have particular expertise in:

 

  • Improving student retention and enhancing the support provided to students at risk of leaving their courses
     

  • Configuring effective student counselling and mental health support services
     

  • Designing effective cross-university protocols for managing serious student welfare incidents, such as student deaths, student arrests, and cases of communicable diseases
     

  • Promoting best practice among all frontline university staff, particularly academic tutors, to ensure students are referred into specialist services in a consistent, timely and effective way
     

  • Delivering effective disability support services
     

  • Building effective UKVI/immigration compliance structures and internal audit checking protocols
     

  • Implementing the Prevent Duty and the Equality Act
     

  • Ensuring the effective use of student access and hardship funding
     

  • Devising internal service performance dashboards for services to aid the internal monitoring of key service standards, such as appointment waiting times and impact data
     

  • Making successful applications for external grants, awards and accreditation schemes

We are passionate about the provision of high-quality student support services – services that underpin students’ academic and social success. We believe it is key that these services can quantify and articulate the positive impact they have on the overall performance of the university to which they belong.

If you would like us to keep in touch with you occasionally – around once a month – about our training events, webinars and other services, provide your email address here.  You can also connect with us on Twitter and LinkedIn.

©2018 Plinth House Ltd.  Registered in England and Wales with company number 10789078.  Registered address: 5 Saltwell Business Park, McMillan Close, Gateshead, Tyne & Wear, UK, NE9 5BF.     

 

Privacy Policy