All our training focuses on practical skills to support students in boundaried and role-appropriate ways. Without clear boundaries, students feel uncontained and are less likely to access the specialist support they need, and colleagues can start to feel that their own wellbeing is affected.

Our most popular training courses for colleagues working with students are:

■ Managing distressed students

■ Fostering self-reliance in students using practical coaching skills

■ Balancing compassion with boundaries when working with students

We support HE managers and management teams with training on:

■ Coordinating actions and providing support following a student death

■ Managing serious student incidents

■ Effective 'Fitness to Study'/'Support to Study' policies, processes and panels

■ The challenges of managing specialist student support teams

■ Responding to safeguarding disclosures and making external referrals

We specialise in training on challenging topics, such as student death scenarios, and on areas of work, such as safeguarding, where HE responsibilities differ significantly from those of schools and FE providers and can have professional registration implications.

Our work with HE managers at all levels can take the form of training events, workshops, Governing Body or SMT briefings, and management team away days.

Training can be delivered as a standalone activity or combined with consultancy support, such as management coaching, a case/incident review, a policy review, or a service review.