Our training services
Drawing upon our own experience of leading university teams, our training is always practical in its approach and focuses on student services management, welfare incident management, mental health awareness, managing clinical risk and safeguarding issues.
There are four main ways in which you and your team can access our training services:
Managing Distressed Students training
When faced with a distressed student, it can be easy for colleagues to feel overwhelmed or take on too much.
Our Managing Distressed Students training is relevant to all student-facing colleagues and builds confidence about responding to a distressed student in a boundaried, role-appropriate and effective way.
Fitness to Study community of practice group
Having in place a clear, effective Fitness to Study policy has never been more important for a higher education institutions.
Participation in our new Fitness to Study community of practice group provides the opportunity to explore good practice in relation to Fitness to Study, and support confident responses to complex and high-risk cases with different levels of intervention.
Recent clients include:
Our experience
The higher education sector is unlike any other. Training that does not take account of the unique working relationship between a university and its students, or the specific regulatory regime that governs the sector, can fall wide of the mark.
All our trainers at Plinth House have significant experience as managers in higher education. We understand the pressures involved in working in higher education today - including rising demand for support from students, students presenting at higher levels of risk, and colleagues' increasingly complex interactions with other stakeholders, such as students' parents.
All our training content and case studies draw upon our practical experience of working in the sector ourselves, as well as our trainers' extensive experience in other sectors - including the NHS, local government and equality/inclusion.
Mode of delivery
Delivering training face-to-face has many advantages, especially when the training is designed to challenge people's ways of thinking and change behaviour. It generally offers the best route to getting participants to engage, reflect, and open up.
However, delivery in person can have its downsides. It can be tricky to roll out across a whole institution and difficult for colleagues working remotely or on shift patterns to attend.
We can deliver training in a wide range of modes, including:
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face-to-face training, workshops and away day events
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live online training sessions
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webinars - both live and recorded
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audio podcasts
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elearning packages
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tailored 'train the trainer' programmes, to support staff to deliver our licensed courses themselves.
If you would like us to keep in touch with you occasionally about our training events, webinars and other services, we invite you to subscribe here.