We offer training, briefings, and 'away day' facilitation.  Our training is always practical in its approach and focuses on student services management, welfare incident management, mental health awareness, managing clinical risk and safeguarding issues. 

 

Drawing upon our own experience of leading university student support services, we will tailor our training to suit you and your team – whether you are looking for a one-off training session or ongoing support and development.

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Training for student services teams in universities


We offer training on:

  • Managing Distressed Students: A guide for Student Services staff

  • Tackling the Silos: Ensuring our student support teams work well together

  • Coordinating the University’s Response to Serious Student Welfare Incidents – including the death of a student, communicable disease cases and alleged criminal offences

  • Making Effective Use of the Data our Services are Collecting

  • Managing Safeguarding Issues in a University Context




Training for faculty staff in universities


We deliver courses on:

  • Managing Distressed Students: A guide for student-facing staff in faculties
  • Personal Tutors and Student Mental Health: What you need to know
  • The “S” Word: What to say to a student who mentions suicide
  • What is "Reasonable"? Understanding what our duty to make reasonable adjustment for disabled students means in practice
  • The Practical Implications of the Equality Act 2010: A guide for colleagues working in a university faculty
  • Safeguarding: How to manage safeguarding issues in a faculty-led project or initiative




Training for professional services teams in universities


We deliver courses on:

  • Managing Distressed Students: A guide for student-facing staff in professional services

  • The “S” Word: What to say to a student who mentions suicide

  • A Security Officer’s Role in Responding to a Mental Health-Related Student Incident

  • The Role of Accommodation Staff in Supporting Students’ Mental Health

  • The Practical Implications of the Equality Act 2010: A gyuide for colleagues working in professional services in universities

  • What is "Reasonable"? Understanding what our duty to make reasonable adjustment for disabled students means in practice

  • Safeguarding: How to manage safeguarding issues in a university team, project or initiative




Training for students’ unions


We deliver courses on:

  • Responding to Students in Distress: A guide for sabbatical officers, student reps and staff in students’ unions

  • Knowing When You’ve Done Enough: Signposting and maintaining boundaries when supporting students as a sabbatical officer

  • The “S” Word: What to say to a student who mentions suicide




Training for frontline NHS and healthcare settings


We deliver courses on:

  • Managing Patient Distress and Looking After Yourself

  • Mental Health Awareness for Healthcare Settings




Training for corporate and customer service settings


We deliver courses on:

  • Managing Distress in Others and Looking After Yourself

  • Mental Health Awareness




Training for schools and further education settings


We deliver courses on:

  • Supporting and Signposting Pupils in Distress and Looking After Yourself

  • Mental Health Awareness for Staff

  • “What is Mental Health?” – An age-appropriate presentation which is tailored for pupils of different ages




Training for private student accommodation providers


We deliver courses on:

  • Responding to Serious Student Welfare Incidents – including the death of a student, communicable disease cases and alleged criminal offences

  • “Is this my job?”: How to respond with confidence when faced with a student in distress

  • The “S” Word: What to say to a student who mentions suicide

  • Understanding what support universities offer to students





We tailor our training courses to fit with your needs and the needs of your team; therefore, you are welcome to contact us to discuss how any of the above courses can be adapted or combined to deliver the outcomes you are looking for.  

If you would like us to keep in touch with you occasionally – around once a month – about our training events, webinars and other services, provide your email address here

©2020 Plinth House Ltd.  Registered in England and Wales with company number 10789078.  Registered address: 5 Saltwell Business Park, McMillan Close, Gateshead, Tyne & Wear, UK, NE9 5BF.  VAT number: GB 337763277       

 

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