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Insights & resources


Overdiagnosis, misdiagnosis, diagnostic inflation and overmedicalisation: why the differences matter
In higher education, conversations about student mental health are increasingly featuring, and potentially being shaped by, terms such as overdiagnosis, misdiagnosis, diagnostic inflation and overmedicalisation. They are sometimes used as if they mean the same thing – but this misses important differences.


Why we do not use trigger warnings in our training courses
By Levi Pay, Director, Plinth House -"Nothing gets me thinking about trigger warnings like Father’s Day or Mother’s Day: the annual run of emails asking whether I would prefer to opt out of promotions relating to the occasion..."


Compassionate communications in higher education: Practical resources for the University of Plymouth to support communication with students
Our case study details the work we completed with University of Plymouth to support staff in their day-to-day communications with students.


Hillsborough Law Bill: six key takeaways for higher education institutions following the introduction of the Public Office (Accountability) Bill
A quick update to share on the Public Office (Accountability) Bill - also referred to as the Hillsborough Law Bill - which has just been introduced to Parliament. The Bill is likely to have significant implications for how universities and HEIs engage with coroner's inquests in England, Wales, and Northern Ireland and fatal accident inquiries in Scotland. Here are six important takeaways for the higher education sector from our reading of the Bill, as it was introduced at We


New training snippet video: A practical exercise for when you are working with a student who is feeling overwhelmed or finding it hard to focus
When you're next working with a student who is overwhelmed or finding it hard to focus, try using this practical 'three circles exercise'.


Pastoral support models - using an 80s card game concept to explore key implications for HEIs
At an AMOSSHE event earlier this year, our director, Levi Pay, delivered a presentation about the different pastoral support models open...


Student Services and free speech – notes and questions to prompt team discussions
Student Services teams have a broad and vital impact on free speech – therefore, a crucial role in protecting free speech. However, this role is often downplayed. We’ve mapped out the ways in which free speech issues intersect with the work of Student Services.


Fitness to Study: How should we define and think about Fitness to Study within HE?
Levi Pay, director and principal consultant, shares our approach to Fitness to Study issues within higher education.


A free downloadable resource about out-of-hours support in HEIs and getting our on-call models right
☎️🚨 On-call and out-of-hours staffing arrangements have to be one of the trickiest things for a university or HEI to get right.


📢 Certificates now available for Plinth House training courses!
We are pleased to announce that digital certificates will now be provided to colleagues who attend our training sessions.


Clinical governance in higher education: Devising a bespoke Clinical Governance Framework for Bath Spa University
At Plinth House, we recently completed a project with Bath Spa University to devise a bespoke Clinical Governance Framework for the Universi


'Flying Flags and Ticking Boxes' - reflections on a new report on what went wrong with EDI and how leaders can fix it
We welcome the 'Flying Flags and Ticking Boxes: What Went Wrong with EDI and How Leaders Can Fix It' report, and explore its impact on HEIs.


The world of charters, pledges and commitments in UK universities and higher education
Levi Pay, director & principal consultant, looks at the many institutional charters to set the scene for Plinth House's newly published list


Mental Health First Aid and higher education: why does it so often fail to hit the spot in universities?
We have been listening, over recent years, to colleagues in universities telling us about their experiences of attending, or rolling out,...


Working and thriving in HE: our contribution to a conversation in the Alkhemy podcast
Our Director, Levi Pay, recently joined an episode of the Disrupting Echoes podcast, created by our friends at Alkhemy. In this episode,...


Taking time to reflect on our own wellbeing: our 'Looking after yourself' Practice Pitstop event
Levi Pay, director and principal consultant, shares details of our Pitstop event focusing on four approaches for higher education...


Your views on serious incident reviews following a student death
We summarise viewpoints from sector participants who attended our Policy Pitstop discussion.


Are HEIs being steered in the right direction with serious incident reviews?
Levi Pay, director and principal consultant, presents the emerging national narrative and its implications for higher education institutions


Student death cases – two free practical resources for universities
Levi Pay introduces two free practical resources to support an effective response in student death cases.


Briefing Note: Defining Safeguarding in Higher Education
Summarising key HE safeguarding information from our recent Policy Pitstop discussion, including observations from sector participants.

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