Making the first phone call to a family following a student death
From our training course, Coordinating Actions and Providing Support Following a Student Death, this 15-minute Training Snippet video and accompanying Practical One-Pager provide practical advice for anyone in a university tasked with making the first phone call to a family following a student death.
We welcome your feedback on this free training snippet and accompanying one-pager. Our quick survey only takes a minute to complete.
Join the half-day online training event: We are running a ticketed online half-day training event for Coordinating Actions and Providing Support Following a Student Death on Wednesday 24th April 2024. Tickets are £78 including VAT per person.
Related resources: On 6th September 2023, we held a Policy Pitstop event to discuss the national guidance and steer emerging on universities carrying out serious incident reviews following a student death. We have published two articles following the event - one containing a video of our introductory 30-minute presentation and the other summarising comments made by participants from across the sector during the event.
Looking for training or further support?
At Plinth House, we can:
Review or redraft your HEI’s protocol/policy on responding to a student death, with appropriate consultation with key stakeholders
Deliver practical training to staff who are involved in coordinating or implementing your institution’s response to a student death – such as our one-day course on Coordinating Actions and Providing Support Following a Student Death
Facilitate online or in-person workshops with staff who have key roles, such as family liaison, to review and enhance current practice
Carry out a serious incident review/lessons learned review on behalf of your institution following a student suicide or other serious incident