Helping you deliver excellent student support
Tailored consultancy support and training from student support and wellbeing specialists
What we do
Plinth House is a consultancy and training company working with universities and other student-focused organisations, such as students' unions and student accommodation providers. We are passionate about helping people and organisations to deliver excellent support to students.
We deliver training to managers, teams and frontline staff in areas such as managing distressed students, mental health awareness, the management of serious student incidents, coaching skills, and change management. We also work with teams to re-model or review services, draft new policies based on best practice, and deliver ad hoc consultancy support.
The key when bringing in external support – whether for a short-term or longer-term piece of work – is relevant sector experience.
Working with a management consultant only to find that they are using the time with you to learn about the basics of student services provision and higher education is not helpful for you, your team or your budget. We have managed student services and mental health services ourselves and fully understand the pressures and opportunities that face services.
In-person training & webinars
We deliver training, briefings, and 'away day' events on a range of topics - including mental health awareness, coaching skills, change management and incident management.
Our most popular course - 'Managing distressed students' - focuses on helping colleagues in student facing roles to respond effectively to distressed students, including students at higher levels of risk. As with many of our courses, this can be delivered in a one-day, half-day, or shorter webinar format.
Open webinar programme - free & paid events
We run a programme of webinar and live online discussion events which are open to all colleagues with an interest in student support. Our discussion events tend to be free to attend, while our skills-based training events are paid ticketed events.
These online events are easy to access, wherever you are based, and provide clear, practical information which you can apply quickly in your day-to-day work.
It can be difficult to get colleagues together for face-to-face training. Personal tutors, colleagues on different campuses, or people working shifts are some of the colleagues who can find it difficult to attend training events.
As well as delivering live or recorded webinars, we can produce recorded podcasts - an effective way to ensure everyone in your organisation knows about key student support issues and how to manage complex cases.
Get in touch
If you would like to have an initial telephone conversation about the kind of support that would be useful to you and your organisation, we look forward to hearing from you. Our email address and telephone number are shown below, or use this contact form. You are welcome to suggest times which would be suitable for a callback.
Subscribe so we can keep you posted!
If you would like to be kept in the loop about our events and services, including our student support webinars, all we need is your name and email address.
You'll receive an occasional update from us (generally no more than once a month). We will never send you spam, and you can unsubscribe at any time.