Underpinning excellent pastoral and specialist support in higher education
Tailored training and consultancy in core areas of the management of student services, personal tutoring, safeguarding and mental health
What we do
Plinth House is a training and consultancy company working with universities and other student-focused organisations in the higher education sector. We are passionate about helping people and organisations to deliver excellent support to students.
We deliver training to managers, teams and frontline staff in areas such as managing distressed students, mental health awareness, the management of serious student incidents, safeguarding, coaching skills, and change management. We also work with teams to re-model or review services, draft new policies based on best practice, and deliver ad hoc consultancy support.
Training
Drawing upon our own experience of leading university teams, our training is always practical in its approach and focuses on student services management, welfare incident management, mental health awareness, managing clinical risk and safeguarding issues.
We offer tailored training and development, ready-to-run online sessions, and ticketed events in-person and online. We can deliver training in a wide range of modes, including face-to-face, online webinars, audio podcasts and eLearning packages.
Consultancy
The key when bringing in external support – whether for a short-term or longer-term piece of work – is relevant sector experience.
Working with a management consultant only to find that they are using the time with you to learn about the basics of student services provision and higher education is not helpful for you, your team or your budget. We have managed student services and mental health services ourselves and fully understand the pressures and opportunities that face services.
Upcoming Events
Join us at one of our online or in-person ticketed training events
Practical coaching skills for fostering students’ self-reliance and independence: a two-hour online training event
Online - Microsoft Teams: £72 incl. VAT
29 Apr 2025
When working with students, helping them to draw on their inner resources to solve a problem or address an issue is better than if we solve it on their behalf. This 2-hour session explores the positive impact we can have, whatever our role, by using practical coaching skills to empower students.
Managing distressed students: a half-day, online training event
Online - Microsoft Teams: £90 incl. VAT
7 May 2025
When faced with a distressed student, it can be easy to feel overwhelmed or take on too much. This half-day online course is relevant to all student-facing colleagues. It will help you feel confident about responding to a distressed student in a boundaried, role-appropriate and effective way.
Balancing compassion with boundaries when working with students: a 2.5-hour, online training event
Online - Microsoft Teams: £78 incl. VAT
21 May 2025
One-to-one interactions with students can be challenging - such as when delivering bad news to a student, or when a student is angry, passive or disengaged. This session explores how we can show compassion in these interactions while maintaining appropriate boundaries.
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