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Underpinning excellent pastoral and specialist support in higher education

Tailored consultancy and training in core areas of the management of student services, personal tutoring, safeguarding and mental health

What we do

Plinth House is a consultancy and training company working with universities and other student-focused organisations in the higher education sector.  We are passionate about helping people and organisations to deliver excellent support to students.  


We deliver training to managers, teams and frontline staff in areas such as managing distressed students, mental health awareness, the management of serious student incidents, safeguarding, coaching skills, and change management.  We also work with teams to re-model or review services, draft new policies based on best practice, and deliver ad hoc consultancy support. 

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The key when bringing in external support – whether for a short-term or longer-term piece of work – is relevant sector experience. 


Working with a management consultant only to find that they are using the time with you to learn about the basics of student services provision and higher education is not helpful for you, your team or your budget.  We have managed student services and mental health services ourselves and fully understand the pressures and opportunities that face services.


Drawing upon our own experience of leading university teams, our training is always practical in its approach and focuses on student services management, welfare incident management, mental health awareness, managing clinical risk and safeguarding issues.


We offer tailored training and development, ready-to-run online sessions, and ticketed events in-person and online. We can deliver training in a wide range of modes, including face-to-face, online webinars, audio podcasts and eLearning packages.

Updates & Insights
Upcoming Events

Ticketed in-person and online events

Practical coaching skills when working with students - a two-hour online training event

Online - Microsoft Teams: £66 incl. VAT

Helping a student to rely on their own resources to solve a problem or address an issue is better than if we solve it on their behalf. This 2-hour online session explores ways in which we can help empower students to do things for themselves and develop this important life skill.

Safeguarding for student-facing staff in higher education: a half-day, online training event

Online - Microsoft Teams: £84 incl. VAT

A condensed session focusing on identifying safeguarding concerns when working with students and responding appropriately, within higher education's legal and regulatory context.

Practice Pitstop - Looking After Yourself: a 1-hour LinkedIn Live Event for HE colleagues (Watch On-Demand)

Online - LinkedIn

In our busy roles in higher education, it is important to take some time to reflect on how we look after our own wellbeing. This free-to-attend 1-hour Practice Pitstop session shares practical ways in which we can look after ourselves and manage our stress levels, both in the moment and longer term.

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Get in touch

If you would like to have an initial telephone conversation about the kind of support that would be useful to you and your organisation, we look forward to hearing from you.  Our email address and telephone number are shown below, or use this contact form.  You are welcome to suggest times which would be suitable for a callback.

+44 (0)191 645 6777

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