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Underpinning excellent pastoral and specialist support in higher education

Tailored consultancy and training in core areas of the management of student services, personal tutoring, safeguarding and mental health

What we do

Plinth House is a consultancy and training company working with universities and other student-focused organisations in the higher education sector.  We are passionate about helping people and organisations to deliver excellent support to students.  


We deliver training to managers, teams and frontline staff in areas such as managing distressed students, mental health awareness, the management of serious student incidents, safeguarding, coaching skills, and change management.  We also work with teams to re-model or review services, draft new policies based on best practice, and deliver ad hoc consultancy support. 

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The key when bringing in external support – whether for a short-term or longer-term piece of work – is relevant sector experience. 


Working with a management consultant only to find that they are using the time with you to learn about the basics of student services provision and higher education is not helpful for you, your team or your budget.  We have managed student services and mental health services ourselves and fully understand the pressures and opportunities that face services.


Drawing upon our own experience of leading university teams, our training is always practical in its approach and focuses on student services management, welfare incident management, mental health awareness, managing clinical risk and safeguarding issues.


We offer tailored training and development, ready-to-run online sessions, and ticketed events in-person and online. We can deliver training in a wide range of modes, including face-to-face, online webinars, audio podcasts and eLearning packages.

Updates & Insights
Upcoming Events

Ticketed in-person and online events

Managing Distressed Students: a half-day, online training event

Online - Microsoft Teams: £84 incl. VAT

3 Jul 2024

When faced with a distressed student, it can be easy to feel overwhelmed or take on too much. This half-day online course is relevant to all student-facing colleagues. It will help you feel confident about responding to a distressed student in a boundaried, role-appropriate and effective way.

Practical coaching skills for fostering students’ self-reliance and independence: a two-hour online training event

Online - Microsoft Teams: £66 incl. VAT

3 Sept 2024

When working with students, helping them to draw on their inner resources to solve a problem or address an issue is better than if we solve it on their behalf. This 2-hour session explores the positive impact we can have, whatever our role, by using practical coaching skills to empower students.

Coordinating actions and providing support following a student death: a half-day, online training event

Online - Microsoft Teams: £84 incl. VAT

4 Sept 2024

All universities need to have clear procedures in place for responding to the death of a student, to make sure support is offered, in a timely and effective way, to those who need it. This half-day online session explores the key aspects of a university’s response to a student death.

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Get in touch

If you would like to have an initial telephone conversation about the kind of support that would be useful to you and your organisation, we look forward to hearing from you.  Our email address and telephone number are shown below, or use this contact form.  You are welcome to suggest times which would be suitable for a callback.

+44 (0)191 645 6777

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