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Underpinning excellent pastoral and specialist support in higher education

Tailored consultancy and training in core areas of the management of student services, personal tutoring, safeguarding and mental health

What we do

Plinth House is a consultancy and training company working with universities and other student-focused organisations in the higher education sector.  We are passionate about helping people and organisations to deliver excellent support to students.  


We deliver training to managers, teams and frontline staff in areas such as managing distressed students, mental health awareness, the management of serious student incidents, safeguarding, coaching skills, and change management.  We also work with teams to re-model or review services, draft new policies based on best practice, and deliver ad hoc consultancy support. 

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The key when bringing in external support – whether for a short-term or longer-term piece of work – is relevant sector experience. 


Working with a management consultant only to find that they are using the time with you to learn about the basics of student services provision and higher education is not helpful for you, your team or your budget.  We have managed student services and mental health services ourselves and fully understand the pressures and opportunities that face services.


We deliver training, briefings, and 'away day' events in-person and online on a range of topics - including mental health awareness, safeguarding, coaching skills, change management and incident management.

Our most popular course - Managing distressed students - focuses on helping colleagues in student-facing roles to respond effectively to students in distress, including those at higher levels of risk.  As with many of our courses, this can be delivered in a one-day, half-day, or shorter online webinar format. 

Upcoming events

We run a programme of in-person and online events which are open to all colleagues with an interest in pastoral and specialist support in the higher education sector.  Whether you attend one of our skills-based training sessions or a development workshop, you'll receive clear, practical information which you can apply quickly in your day-to-day work. 

Recent projects

We support organisations in the higher education sector in a variety of ways, tailoring delivery of consultancy and training to their needs.


Our engagements include long-term service transformation projects, strategy development, podcast production, face-to-face training events and online webinars.

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Get in touch

If you would like to have an initial telephone conversation about the kind of support that would be useful to you and your organisation, we look forward to hearing from you.  Our email address and telephone number are shown below, or use this contact form.  You are welcome to suggest times which would be suitable for a callback.

+44 (0)191 645 6777

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