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Ready-to-run training

Practical coaching skills for fostering students' self-reliance and independence

Ready-to-run live online 2-hour session

Up to 25 participants

£895 + VAT

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Schedule and order this session

Choose your preferred method of payment to see our availability calendar and select a date and time that works for you.

Need more information or have questions about this ready-to-run training? Contact us.

We also deliver a full-day, in-person version of this training course which provides further detail and greater scope for discussing the content in the context of your own institution’s setting and procedures.

Contact us for more information.

Want a bespoke version of this session for your organisation that incorporates your protocols and branding? Want us to deliver this training in-person? Want to run this session for a group larger than 25?

We offer tailored training to fit your needs.

About our ready-to-run training

The easiest way to book our training for your team:

  1. Select a date and time that works for you and your organisation.

  2. Pay by debit/credit card, or request an invoice.

  3. We'll contact you to agree and confirm your selected delivery time.


You will receive the details of your session and a Microsoft Teams link to provide to your attendees, and we'll deliver the session live and online. After the session, you will receive a report of the feedback from your participants and a copy of the course materials to share with those who attended.

This is a 2-hour training session.

About this session

We know, from our own experience, that it is more empowering if we can do things for ourselves. We also instinctively know that it is better, when we are working with a student, if we can help that student to rely on their own resources to solve a particular problem or address a particular issue, rather than us just swooping in and solving things for the student. This practical 2-hour online session will explore ways in which we can help students rely less on us and more on themselves - a really important life skill.

Who is this session for?

This session is relevant to teams and cohorts who work with students in higher education and who might find themselves providing a student with support.

This includes:

  • Academic colleagues - such as personal tutors, module leaders, and lecturers

  • Professional services practitioners - such as disability advisers, welfare advisers, finance advisers, or international student advisers

  • Colleagues working in a university enquiry service, a faculty or service front desk team, or a university helpdesk

  • Accommodation staff

  • Security officers

  • Colleagues managing student conduct cases

  • Managers of student-facing teams who may need to support their team members in interactions with students

  • Students' union advisers


While this training is aimed at higher education, colleagues in further education or other similar settings will also find the content very relevant.

Learning outcomes

By the end of this course, participants will:

  • Explore what coaching is, how it differs from other types of work we might do to support a student, and why a coaching style can be so effective

  • Understand the GROW coaching model and how to frame effective coaching questions

  • Use a couple of case studies to reflect on what coaching looks like in practice.


If you would like us to keep in touch with you occasionally – around once a month – about our training events, webinars and other services, provide your email address here.  

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